Vertical Travel Section, Maps, & Reference Books

Vertical Travel Section 001

The Vertical Travel Section is located to the right of the Reference & Information window. These file cabinets have brochures and some travel magazines organized alphabetically by state (Alabama-Wyoming) or by country (Africa-South Seas).  Each drawer is labeled according to the destination information it contains.

Vertical Travel Section 002

Patrons simply open the drawer they are interested and take out the content that they want to read.  Everything in these file cabinets falls under the Honor collection. The materials in these drawers are not barcoded and do not have to be checked out with a library card. Just like the Honor books, patrons are requested to let the Adult Circulation desk know how many items they are taking. The library will record this material as “In House Circulation.” Patrons are on the honor system to return these materials.

When I looked through this section, I was thrilled to find pictures and information about my husband’s small home town in North Dakota. I was impressed that there would be this much detail in these files.

Near the vertical Travel Section is the Map Shelf.

Reference Department 025

Some of the items on this unit are marked “Honor” and do not have to be checked out on a library card. The patron is requested to let Adult Circulation know how many of these items are being taken. Like the Honor books, patrons are on the honor system to return these materials. The items here that are not marked “Honor” are catalogued as Reference and must be used in the building. After use, either leave them on top of the shelf or on a nearby table. The staff will reshelve them. By leaving items out for the staff to reshelve, the library can better assess what materials are being used in the library and how often they are used.  This shelf contains hardback and paperback books of maps. The individual shelves pull out for easier access.

We have seen this bookshelf before, but from the other side.

Reference Department 004

This bookshelf is located directly behind Grant Station and across from the map shelf. This shelf displays the most current legal notices and publications and also offers local and county maps that patrons may take and keep.

Moving to the right brings us back to the Vertical Travel Section.

Vertical Travel Section 001

On the right side of this picture, the wall turns and brings us to a wall of reference books.

Vertical Travel Section 003

As you can probably tell from the picture, the Reference section for hard copy books is shrinking. This is due to the popularity and ease of computers and databases. Most databases are constantly updated with current information and users can usually locate information easier with the assistance of search engines. Many of the books on these shelves have some sort of historical significance and also include things like encyclopedias and dictionaries. These books are all cataloged as Reference and must be used in the building. Just like the maps, they should be left on the tables after use for the staff to reshelve.

Reference & Information Window

Reference Department 002

The next resource in the Reference Department is the Reference & Information window, sometimes affectionately referred to as the drive through window by the staff. Flanked on both sides by informational booklets, this window provides access to  Greta Grasshopper

Greta Grasshopper

and one on one assistance.

Any patron can come to the window to ask any question. In general, however,

 Ricki Racoon fields many questions from Grant Station and refers more in depth questions to Greta Grasshopper.

Greta Grasshopper

 Typical questions that might be handled in this area involve actual reference questions that have to be looked up, genealogy questions, and questions pertaining to tax forms to mention a few. A patron may not know how to download e-books on their smart devices or e-readers so Greta helps them through the process. Some patrons need to have tests proctured. This is a service that the Fulton County Public Library offers free of charge. Greta is usually the staff member responsible for providing this service. When Greta isn’t working with an in person patron, she may be working with patrons on the telephone.

Much of the library’s “behind the scenes” work happens through the Reference Department. In addition to the responsibilities mentioned, Greta orders all of the books for the  Adult and Teenage collections. She processes Interlibrary Loan (ILL) requests for books and movies and requests for new library books. Book donations are given to the Reference Department where Greta makes collection development decisions for the adult and teen collections. (Children’s book donations are handled by the Children’s Department.) Some books are sent to Technical Services to be cataloged for the library. Other books may be designated for the Friends of the Library monthly book sale, outreach programs, or even be used by various library programs. Hard copy reference books and the Indiana Room are also part of Greta’s responsibility.

Patrons may be interested in reading the Fulton County Public Library’s policy for book and media donations. If so, just click this:

Click to access Book%20and%20Media%20Donation%20Policy.pdf

All of the above is quite a bit of work and on extremely busy days, it can get rather crazy. The Reference Department employees show their collective sense of humor by posting this sign.

Insane Asylum 003

No asylum would be complete without it’s own resident shrink which explains the presence of the bobble headed Sigmund Freud.

Insane Asylum 001

It’s unclear if the staff want to give counsel or receive it. The patron should evaluate this on an individual basis.